In every guest experience, we always seek to convey three valuable messages: fun, warmth, and personalization.

You can find the fun at your destination, whether it's Tulum or Playa del Carmen, with endless entertainment options for everyone. Warmth is present in our properties, each beautifully decorated and equipped, making you feel like you were in an old friend's house.

As for personalization, you'll find it in our additional services, which you can hire at an extra cost to make your stay at Happy Address properties more than memorable.

Happy Address's Additional Services

Unlike large hotel chains, Happy Address cares about each guest's comfort. Our communication is not cut off at check-in; we are with you until check-out.

From the moment you book one of our properties, you can start customizing your stay with additional services, such as:

Private Transport

Do you need a comfortable and safe ride? Don't worry about giving directions or fitting your belongings into a small taxi. We offer private transportation to and from the airport so that you can arrive at your accommodation without confusion.

Grocery Service

Our fully equipped properties have everything you need to prepare a coffee, a smoothie, or even a margarita. For this reason, our grocery service helps you purchase the groceries you require. Everything you need will be waiting for you when you arrive!

Laundry Service

Life happens, and so do stains on clothes. Whatever the situation, if you need clean clothes without salt water from the beach or without that stain from the taco sauce, our laundry service will deliver your clothes clean, fresh, and in optimal condition.

Nanny Service

The family's youngest members are also part of the adventures in the Riviera Maya. However, if parents require it, they can request the nanny service. While you fully enjoy the amenities of our properties, your children will be in good hands.

Tours and Excursions

Didn't have time to research or book a tour? Don't worry! We ensure you experience the best excursions and tours in the Riviera Maya. Your only job will be to have fun.

Private Chef

For unique and intimate occasions, hire our private chef service and enjoy an unforgettable dinner in the privacy of your rented property. We recommend this option if you want to celebrate an anniversary or birthday with your significant other.

In-room Spa

This fantastic option is available in some of our accommodations. It is ideal for enjoying an individual or couple's massage from the comfort of the rented property. Remember that this is your vacation, and you deserve to pamper yourself fully.

Beach Club Access

Some properties offer access to an exclusive beach club to relax on the seashore.

What your Happy Address accommodation already includes

When you make your reservation with Happy Address, we guarantee a selection of included services that will welcome you with our distinctive warmth in the best destinations in the Mexican Caribbean.

• Cleaning service to enjoy impeccable and hygienic accommodation.
• Personalized check-in and check-out because it's your vacation, and you're in charge.
• Our concierge service will reach out to you when you need it.
• 24-hour security for peace of mind
• An informative guide with essential information about your destination and Happy Address.
• A welcome gift. What will it be? Book with us to find out!

What Can I Expect at a Happy Address Property?

When you stay at one of the Happy Address properties, you can expect an excellent strategic location close to the best of each destination. Don't worry about feeling set apart. In every corner, you'll find an authentic Riviera Maya experience.

You can also expect a fully equipped property with appliances in the kitchen, television, Wi-Fi, full bathroom, king-size beds, and air conditioning. Our properties are ideal for couples or large groups, as we can accommodate up to 9 guests.

In the same way, in our properties, you will find majestic amenities to make the most of your stay. Check out our stunning rooftops, swim in our pools, relax in the skybar, or work out in the gym. We have everything for you to vacation your way.

Create Happy Memories in a Happy Place

Our mission is to help you have fun and fall in love with the Riviera Maya. However, we also aspire to be a place where you can create new moments with those you appreciate the most. Happy Address is a happy space where happy memories are born.

We strive to make that possible, offering an extensive menu of additional services so you don't have to worry about big and tiny details. So why don't you vacation with Happy Address?

Living your best vacation is very simple, just follow these steps:

1. Build the group you will go with.
2. Decide your vacation paradise: Tulum or Playa del Carmen?
3. Choose your preferred accommodation.
4. Confirm the availability of dates.
5. Book, and that's it!

Pack your bags and your desire to have fun. See you soon!